- How do I place an
Orders can be placed via
the internet or you may call 678 840 0001 with your order. We accept most
major credit cards including VISA, MasterCard, Discover, and
American Express. Personal checks are also accepted.
- How can I check on the status of my order?
If you created an account during the checkout
process, you may login and check on the status. The
tracking number will be inserted into your order when your order
ships. If you did not create an account you may email or
call us for the status of your order.
- What colors are
5 colors are standard –
blue, gray, green, beige, or brown. Leopard or zebra print with black
sides is optional at an additional cost. Shades of these
colors will vary and due to the limitations of computer
monitors, the color will appear differently on different
- Do you offer custom
Yes. Any of our current
models can be modified or new ones created to your
However some designs may be too large to
ship by UPS or may need to be modified to ship in multiple
- Is any assembly
Except for the Mini 6,7 and
8 steps no assembly is required. The Mini 6,7 and 8 do not
require tools for assembly.
- Is your
furniture “satisfaction guaranteed?”
Yes! If you are in any way
dissatisfied with your purchase, simply contact us within 14
days. If it has been longer than 14 days, we will work with you
to achieve customer satisfaction. Shipping charges are not
7. What are your hours for
Customer service support is available from 10:30 AM to 5 PM M-F
8. Why didn't I get an email
conformation after placing an order ?
Our server sends an email
immediately after you place your order. If most cases the
reason you didn't get your email is because it gets filtered as
spam or is considered as bulk commercial mail by some SPAM
filter programs. You should also get a page that summarizes
your order. If you didn't get the order summary,
something went wrong and we didn't get your order. You may also
call to verify that we received your order.